All Systems Operational
Tracking and Sending ? Operational
Gmail extension ? Operational
Outlook 365 add-in ? Operational
app.bananatag.com ? Operational
Outlook for Windows add-in ? Operational
Processing tracked events ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Gmail Extension
Fetching
Outlook 365 add-in
Fetching
app.bananatag.com
Fetching
Outlook for Windows add-in
Fetching
Past Incidents
Oct 1, 2020

No incidents reported today.

Sep 30, 2020

No incidents reported.

Sep 29, 2020

No incidents reported.

Sep 28, 2020

No incidents reported.

Sep 27, 2020

No incidents reported.

Sep 26, 2020

No incidents reported.

Sep 25, 2020

No incidents reported.

Sep 24, 2020

No incidents reported.

Sep 23, 2020
Resolved - After monitoring the situation, we have confirmed that this issue has been resolved.

If you are still seeing any error messages when attempting to save drafts, please contact support@bananatag.com
Sep 23, 10:55 PDT
Monitoring - After an investigation, our engineering team has implemented a fix that has addressed the issue.

We are monitoring the situation to ensure that the issue has been resolved.

If you are still experiencing this issue when attempting to save your drafts, please contact support@bananatag.com
Sep 23, 10:20 PDT
Investigating - We have received reports that some users are seeing an error message when attempting to save drafts in Email Designer 3.

Our engineering team is investigating this issue to identify the root cause.

If you are experiencing this issue, please try clearing your browser's cached files and then try saving your drafts again.

If you would like more information on how to clear your browser's cache, or have any additional questions please contact support@bananatag.com
Sep 23, 07:32 PDT
Sep 22, 2020
Resolved - After monitoring the situation, we have confirmed that this issue has been resolved.

If you are still seeing any issues with viewing tracked links, please contact support@bananatag.com
Sep 22, 11:27 PDT
Monitoring - After an investigation, our engineering team has implemented a fix that has addressed the issue.

We are monitoring the situation to ensure that the issue has been resolved.

If you are still experiencing this issue when viewing a tracked links, please contact support@bananatag.com
Sep 22, 10:26 PDT
Investigating - We have received reports that some users are seeing an error message when viewing tracked links

Our engineering team is investigating this issue to identify the root cause.

If you are currently experiencing this issue, please contact support@bananatag.com
Sep 22, 09:00 PDT
Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020
Resolved - After an investigation, our engineering team implemented a fix that resolved this issue.

Users should now be able to access Email Designer 3 to build and edit drafts.

If you are still experiencing issues with Email Designer 3, please contact support@bananatag.com
Sep 17, 13:34 PDT
Investigating - We have received reports that users are unable to access the Email Designer 3 to build and edit drafts.

Our engineering team is currently investigating this issue to identify the root cause.

If you are experiencing this issue, please contact support@bananatag.com
Sep 17, 12:39 PDT