Investigating - Users in Email Designer Version 3 are experiencing an issue when uploading a PNG image file with transparency, where the background colour will default to black.

To remedy this issue, users can manually adjust the background colour or upload an image without a transparent background.

Our team is currently working on a solution to this issue.
Sep 17, 13:17 PDT
Tracking and Sending ? Operational
Gmail extension ? Operational
Outlook 365 add-in ? Operational
app.bananatag.com ? Operational
Outlook for Windows add-in ? Operational
Processing tracked events ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Gmail Extension
Fetching
Outlook 365 add-in
Fetching
app.bananatag.com
Fetching
Outlook for Windows add-in
Fetching
Processing tracked events - opens, clicks, survey responses
Fetching
Past Incidents
Oct 18, 2019

No incidents reported today.

Oct 17, 2019

No incidents reported.

Oct 16, 2019

No incidents reported.

Oct 15, 2019

No incidents reported.

Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.

Oct 8, 2019

No incidents reported.

Oct 7, 2019

No incidents reported.

Oct 6, 2019

No incidents reported.

Oct 5, 2019

No incidents reported.

Oct 4, 2019

No incidents reported.