All Systems Operational
Tracking and Sending ? Operational
Gmail extension ? Operational
Outlook 365 add-in ? Operational
app.bananatag.com ? Operational
Outlook for Windows add-in ? Operational
Processing tracked events ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Gmail Extension
Fetching
Outlook 365 add-in
Fetching
app.bananatag.com
Fetching
Outlook for Windows add-in
Fetching
Past Incidents
May 7, 2021

No incidents reported today.

May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021

No incidents reported.

Apr 28, 2021

No incidents reported.

Apr 27, 2021

No incidents reported.

Apr 26, 2021

No incidents reported.

Apr 25, 2021

No incidents reported.

Apr 24, 2021

No incidents reported.

Apr 23, 2021
Resolved - After monitoring the situation, we have confirmed that this issue has been resolved.

All users will see their recipient data display on app.bananatag.com without delay.

If you have any questions about this issue, please contact support@bananatag.com
Apr 23, 16:03 PDT
Monitoring - After an investigation, our engineering team has implemented a solution to address the cause of this issue.

Any users who have experienced delays should see them resolve resolve before 5 pm PST today.

Please note that no data has been lost as a result of this issue.

If you have any questions, please contact support@bananatag.com
Apr 23, 13:51 PDT
Investigating - We have received reports that users sending with Bananatag's legacy version of the Outlook Classic add-in are seeing a delay in the processing of recipient opens, clicks, and survey feedback.

Our engineering team is investigating this issue to identify the root cause.

Please note that this issue does not impact anyone sending with Bananatag's latest version of the Outlook Classic add-in. As well, recipient data is being recorded accurately and no data will be lost due to this issue.

If you are experiencing this issue, please contact support@bananatag.com
Apr 23, 09:05 PDT