Bananatag Status

All Systems Operational

Tracking and Sending Operational

Gmail extension Operational

Outlook 365 add-in Operational

app.bananatag.com Operational

Outlook for Windows add-in Operational

Processing tracked events Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Gmail Extension

Fetching

Outlook 365 add-in

Fetching

app.bananatag.com

Fetching

Outlook for Windows add-in

Fetching

Past Incidents

Oct 1, 2020

No incidents reported today.

Sep 30, 2020

No incidents reported.

Sep 29, 2020

No incidents reported.

Sep 28, 2020

No incidents reported.

Sep 27, 2020

No incidents reported.

Sep 26, 2020

No incidents reported.

Sep 25, 2020

No incidents reported.

Sep 24, 2020

No incidents reported.

Sep 23, 2020

Error Message When Saving in Email Designer 3

Resolved - After monitoring the situation, we have confirmed that this issue has been resolved.

If you are still seeing any error messages when attempting to save drafts, please contact support@bananatag.com
Sep 23, 10:55 PDT

Monitoring - After an investigation, our engineering team has implemented a fix that has addressed the issue.

We are monitoring the situation to ensure that the issue has been resolved.

If you are still experiencing this issue when attempting to save your drafts, please contact support@bananatag.com
Sep 23, 10:20 PDT

Investigating - We have received reports that some users are seeing an error message when attempting to save drafts in Email Designer 3.

Our engineering team is investigating this issue to identify the root cause.

If you are experiencing this issue, please try clearing your browser's cached files and then try saving your drafts again.

If you would like more information on how to clear your browser's cache, or have any additional questions please contact support@bananatag.com
Sep 23, 07:32 PDT

Sep 22, 2020

Error Message for Viewing Tracked Links

Resolved - After monitoring the situation, we have confirmed that this issue has been resolved.

If you are still seeing any issues with viewing tracked links, please contact support@bananatag.com
Sep 22, 11:27 PDT

Monitoring - After an investigation, our engineering team has implemented a fix that has addressed the issue.

We are monitoring the situation to ensure that the issue has been resolved.

If you are still experiencing this issue when viewing a tracked links, please contact support@bananatag.com
Sep 22, 10:26 PDT

Investigating - We have received reports that some users are seeing an error message when viewing tracked links

Our engineering team is investigating this issue to identify the root cause.

If you are currently experiencing this issue, please contact support@bananatag.com
Sep 22, 09:00 PDT

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

Email Designer 3 Temporarily Unavailable

Resolved - After an investigation, our engineering team implemented a fix that resolved this issue.

Users should now be able to access Email Designer 3 to build and edit drafts.

If you are still experiencing issues with Email Designer 3, please contact support@bananatag.com
Sep 17, 13:34 PDT

Investigating - We have received reports that users are unable to access the Email Designer 3 to build and edit drafts.

Our engineering team is currently investigating this issue to identify the root cause.

If you are experiencing this issue, please contact support@bananatag.com
Sep 17, 12:39 PDT