Bananatag Status

All Systems Operational

Tracking and Sending Operational

Gmail extension Operational

Outlook 365 add-in Operational

app.bananatag.com Operational

Outlook for Windows add-in Operational

Processing tracked events Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Gmail Extension

Fetching

Outlook 365 add-in

Fetching

app.bananatag.com

Fetching

Outlook for Windows add-in

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Past Incidents

May 7, 2021

No incidents reported today.

May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021

No incidents reported.

Apr 28, 2021

No incidents reported.

Apr 27, 2021

No incidents reported.

Apr 26, 2021

No incidents reported.

Apr 25, 2021

No incidents reported.

Apr 24, 2021

No incidents reported.

Apr 23, 2021

Delay in processing of recipient data for legacy Outlook add-in

Resolved - After monitoring the situation, we have confirmed that this issue has been resolved.

All users will see their recipient data display on app.bananatag.com without delay.

If you have any questions about this issue, please contact support@bananatag.com
Apr 23, 16:03 PDT

Monitoring - After an investigation, our engineering team has implemented a solution to address the cause of this issue.

Any users who have experienced delays should see them resolve resolve before 5 pm PST today.

Please note that no data has been lost as a result of this issue.

If you have any questions, please contact support@bananatag.com
Apr 23, 13:51 PDT

Investigating - We have received reports that users sending with Bananatag's legacy version of the Outlook Classic add-in are seeing a delay in the processing of recipient opens, clicks, and survey feedback.

Our engineering team is investigating this issue to identify the root cause.

Please note that this issue does not impact anyone sending with Bananatag's latest version of the Outlook Classic add-in. As well, recipient data is being recorded accurately and no data will be lost due to this issue.

If you are experiencing this issue, please contact support@bananatag.com
Apr 23, 09:05 PDT